Data subject requests

Personal Data Request Process

This page summarizes request channels and response principles for personal data processed through quote requests, contact forms, samples or sales discussions.

Effective: 2026-04-30
Updated: 2026-04-30

Request channels

Requests may be submitted through written or electronic channels that allow identity verification.

Email, the contact page or written channels may be used.
Name, company, contact details and request subject should be clear.
Do not attach another person's data or unnecessary sensitive documents.

Request scope

Data subjects may ask whether their data is processed and exercise other rights under applicable law.

Information may be requested about processed data, purpose and recipient groups.
Correction may be requested for incomplete or inaccurate data.
Deletion, destruction, anonymization or objection requests are evaluated by process.

Response principle

Requests are concluded as soon as possible according to their nature and within statutory response limits.

Additional information may be requested to verify the person making the request.
Accepted requests are reflected in the related system, quote record or contact list.
Reasons are shared for rejected or partially fulfilled requests.

Record and follow-up

Request records may be retained for a limited period to keep the process auditable and manage repeated requests correctly.

Request date, subject and response may be recorded.
Data unrelated to a quote or sales file is not expanded separately.
Complaint and statutory application rights remain reserved.